Policy
Shipping Policy
Last updated: June 9, 2026
01 — Processing Time
Each Commandé Noir suit is made to order. Production typically takes 2 to 4 weeks from the date of purchase before your suit is ready to ship.
02 — Shipping Method
Suits are produced in Italy and shipped internationally to your address. Standard shipping takes 7 to 14 business days after production is complete. Expedited options may be available at checkout.
03 — Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected.
04 — Customs and Duties
International orders may be subject to customs duties and taxes charged by the destination country. These charges are the responsibility of the customer and are not included in the order total.
05 — Order Tracking
Once your order ships, you will receive a tracking number by email. Tracking updates may take 24 to 48 hours to appear after the email is sent.
06 — Address Accuracy
Please double check your shipping address before placing your order. We are not responsible for orders sent to incorrect addresses provided by the customer.
07 — Lost or Delayed Packages
If your package is significantly delayed or appears lost, email hello@commandenoir.co with your order number and we will help investigate.
08 — Contact
Shipping questions: hello@commandenoir.co
Questions? Email hello@commandenoir.co